Join a show as a member or guest

People join a show with either a signed-in lobby code or a guest code. Use the matching code type so that each participant opens the intended show view.

Signed-in member lobby

The member lobby code is for people with an Arthoff account who belong to the team. An event manager creates it in the event's participant-access area.

The waiting room is not an error. It means an event manager needs to assign your visibility role for this event and activate your access.

Guest code

Use a guest code for someone without an account, or when you want to grant show access without adding them to the project team. When creating the code, the event manager gives the guest a label and selects a visibility role. After joining, the guest opens the view for that role immediately.

Each guest code has a use limit. In the current interface, a new personal guest code is created for one use.

Manage access codes

A person who can update the event can:

• create a signed-in member lobby;
• create a personal, role-bound guest code;
• rotate a code, which replaces its previous value;
• revoke a code or revoke a specific participant's access.

A code can stop working when its use limit is reached, the event's join window closes, the code is rotated, or it is revoked. Revoking a code also removes its guest's show access.

When an event is closed

You cannot join an ended or cancelled event. Once an event is ended, neither codes nor existing participant access can open its show view. An event manager must restore the event's access before people can join again.